neoteric

Kathmandu,

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Customer Service Representative

Job Description

  • Communicating with customers through various channels.
  • Responding and resolving customer complaints promptly
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Skills

  • Communication
  • Interpersonal
  • Customer Service

Job Specification

  • Minimum bachelor degree
  • Freshers are encouraged to apply

Application Details

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